Open your app Settings box and look for protocol-related settings. Your VPN's protocol defines how it connects to servers, and some protocols are more reliable than others. Browse your VPN's location list and try connecting from somewhere else. And even if the server is running, maybe it's so overwhelmed with other users that it's blocked further connections. VPNs often have thousands of servers, so there's a chance that your app's preferred choice is down right now. So, reboot your device, maybe your router, then open a browser, visit a couple of sites, collect emails if you've a separate email app, stream Netflix, and just spend a couple of minutes confirming everything looks normal. Sounds obvious, but it's a good idea to rule out basic issues before you start playing around with VPN or device settings. The first step in diagnosing why your VPN won't connect is to make sure your internet connection is working correctly.
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